Shipping
Q: How much does shipping cost?
A: Standard shipping is free on all orders over $50. Orders under $50 ship at a flat rate of $5.
Q: How long will my order take to arrive?
A: Orders are processed and shipped within 1-2 business days. Standard delivery then takes 3-5 business days.
Returns & Refunds
Q: What is your return policy?
A: We offer free returns within 30 days of delivery. Items must be unworn and have their original tags attached.
Q: Are there items I can’t return?
A: Final-sale items are not eligible for return. This includes clearance items, swimwear, and intimates.
Q: How long do refunds take?
A: Once we receive and inspect your return, refunds are issued to your original payment method and typically appear within 3-5 business days.
Payment Methods
Q: Which payment methods do you accept?
A: We accept major credit and debit cards (Visa, Mastercard, American Express, Discover). Payments are processed securely through our payment provider.
Order Tracking
Q: How do I track my order?
A: When your order ships you’ll receive an email with a tracking number and link. You can also view tracking from My Account → Orders.
Contact
Q: How do I get in touch with support?
A: You can reach our support team through the contact options on our website. Please include your order number so we can help you faster.